Shipping policy

IVAURA currently ships Australia-wide.

Processing Times
Orders are processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery
Shipping costs and available delivery options will be displayed at checkout.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

Please ensure your delivery address is correct before completing your order. IVAURA is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided at checkout.

Delivery Delays
Delivery times are estimates and may occasionally be affected by postal or courier delays outside of our control.

Lost or Damaged Parcels
If your parcel arrives damaged or you believe it has been lost in transit, please contact us at contact.ivaura@gmail.com with your order number so we can assist you.

For any shipping enquiries, please contact contact.ivaura@gmail.com.